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sven2017 Frequent Visitor
Frequent Visitor

Error generating an asymmetric key / communication object faulted

Hello there,

 

everytime i try to set up a data gateway the error message below shows up.

I tried the solutions i've found in the forum but nothing helped.

 

Infrmation:

The server (Win Server 2016) is not configured as a domain controller.

Additionally i changed the login for "on-premises data gateway service" to a local account. (I also tried some other accounts).

 

Here's the full message:

 

Error generating an asymmetric key.
Das Kommunikationsobjekt "System.ServiceModel.Channels.ServiceChannel" kann nicht zur Kommunikation verwendet werden, weil es sich im Faulted-Status befindet.

Server stack trace:
   bei System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
   bei System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
   bei System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   bei System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   bei System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
   bei System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   bei System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   bei Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.GenerateAsymmetricKey()
   bei Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GenerateAsymmetricKey()

 

Please help!

 

regards,

Sven

1 ACCEPTED SOLUTION

Accepted Solutions
sven2017 Frequent Visitor
Frequent Visitor

Re: Error generating an asymmetric key / communication object faulted

@v-sihou-msft

 

Thanks for your reply!

 

It was easier as i thought...Not all of the Ports were unlocked. When I unlocked them, the keys were installed instantly.

 

Thank you!

View solution in original post

3 REPLIES 3
Moderator v-sihou-msft
Moderator

Re: Error generating an asymmetric key / communication object faulted

@sven2017

 

What account are you using for "on-premises data gateway service"?

 

Can you switch it back to "NT SERVICE\PBIEgwService" or try "LocalSystem"?

 

If it still doesn't work, the issue might be related to OS. I suggest you collect gateway logs and create a support ticket

 

Regards,

 

 

sven2017 Frequent Visitor
Frequent Visitor

Re: Error generating an asymmetric key / communication object faulted

@v-sihou-msft

 

Thanks for your reply!

 

It was easier as i thought...Not all of the Ports were unlocked. When I unlocked them, the keys were installed instantly.

 

Thank you!

View solution in original post

Peeches123 Frequent Visitor
Frequent Visitor

Re: Error generating an asymmetric key / communication object faulted

hi @Simon_Hou-MSFT

 

how do i unlock my ports?

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