Error generating an asymmetric key. Exception message: Keyset as registered is invalid.

[JJL_Ptbo]

Installation of gateway is successful, but I get this message every time I try to sign in.

One or more errors occurred.
Error generating an asymmetric key.
Exception message: Keyset as registered is invalid.

at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.GenerateAsymmetricKey()
at Microsoft.PowerBI.DataMovement.GatewayCommon.DmtsGatewayCreation.CreateAndUpdateLocalService(String gatewayName, SecureString recoveryKey, String salt, Uri dmtsBackendUri, GatewayServiceBusDetails senderDetails, GatewayServiceBusDetails listenerDetails)
at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.<ReconcileAndCreatePGWIfNeededAsync>d__55.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.GatewayUiCommon.WizardSignInViewModel.<StartSignInAsync>d__54.MoveNext()

I've tried moving the RSA folder as recommended in other similar posts and no luck. Please help!

[v-henryk-mstf]

Hi @JJL_Ptbo ,

You may check if the following post helps.

ERROR installing On-premises data gateway (persona... - Microsoft Power BI Community

If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Ronald_ed]

Hello,

I have same issue (same error message) and I don´t know what to do. I've tried moving the RSA folder as recommended in other similar posts but no luck also. I downloaded logs but I don´t know which file do you need for detailed information. 

Thank you