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Helper I
Helper I

Error about Data source credeintials

I'm facing data source credentials errors about datasets of the workspace in power BI services.

I published the report to the workspace in Power BI Services. The datasets is AWS and I set credentials for schedule maintenance.

 

Current error message in Datasource credentials is below.

"Your data source can't be refreshed because the credentials are invalid. Please update your credentials and try again."

 

When I clicked "Edit credentials" and then fill in ID and password but faced the following error message.

----error message----

Failed to update data source credentials: ODBC: ERROR [IM003] Specified driver could not be loaded due to system error 126: The specified module could not be found. (Simba Amazon Redshift ODBC Driver, D:\SvcFab\_App\ASAzureApp_App1\DataMovementMetadataServicePackage.DataMovementMetadataService.Code.Main_13.0.11499.217_1911240307\ODBC Drivers\RS\AmazonRedshiftODBC_sb64.dll).

Activity ID:          2d1d06b7-d347-4bcb-bed4-18cf046af18c

Request ID:        fb723fd6-20cd-a51d-c129-bcd97ed2897d

Status code:       400

Time:     Mon Nov 25 2019 13:53:21 GMT+0900 (Japan Standard Time)

Service version: 13.0.11499.187

Client version:    1911.3.022

Cluster URI:        https://wabi-japan-east-redirect.analysis.windows.net/

------------

 

I've already cleared chashe of the browser and the sign-in PBI service again, however situation is same. On the Power BI desktp, we can connect to same datasets with the ID and password.

Could you support to resolve the issue?

 

25 REPLIES 25

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