Error Message in Dashboard - DM_GWPipeline_Gateway_FeatureNotSupported

[krishna1984]

Hi,

While developing the dashboard everything went fine no issues in direct query. After publihing, when we click any drills in the dashboard in any visual the error message says "the feature is not supported. Please make sure you have installed latest version of the gateway. 

When go to details it showing as "DM_GWPipeline_Gateway_FeatureNotSupported".

Can somebody help on this...

Regards,

krishna Prakash

[v-caliao-msft]

Hi @krishna1984,

Which type of data source are you using? Have you configured data source for this dataset in Manage Gateway page? Besides, you need to update your gateway to the latest version. A lot of issues can surface when the gateway version is out of date.  It is a good general practice to make sure you are on the latest version. 

https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/

Regards,

Charlie Liao

[krishna1984]

Hi Charlie Liao,

We are using SQL server 2014, direct query is used for power bi. It is working fine couple of dashboard. When we are developing a new dashbord which contains 3 million record, it is failing while selecting different years.  I am using year filter seperately followed by quarter and month since date dimension are not working in direct query. Testing all looks fine in desktop client. In the web visuals are loaded for the first time when i click year filter then this error is popping up and all the visuals not working. 

But i found when i use custom visual for date (timeline visual) then all are working fine. Current when i am using custom filer for date it is working. Native filter not working....

[mtrinidad]

Hi!

Try to convert your year field in char

Regards

[premdask]

Hi Krishna,

We are also facing the same issue on our reports. I believed this is due to the Direct Query feature being enabled. I have tried uploading another report with imported data and the graphs works perfectly fine.

Regards,

Premdas