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Luckymoep
New Member

Enterprise Gateway - Data Refresh not working

Hi all,

 

I am currently testing the Enterprise Gateway.

 

Installation and configuration are really easy and after I finished them sucessfully, I published 2 reports to PowerBI.

One using "Direct Query", which is working fine, but the other one using "Data Import" is not refreshing.

If I press the "Refresh" button on the dataset I get an error:

Couldn't refresh because your Personal Gateway is offline. Make sure your Personal Gateway is up and running.

 

Looked up the logs, but there is no error.

 

Any suggestions? Preview bug?

 

Thanks for your help.

 

Lucas

3 REPLIES 3
elliotdixon Responsive Resident
Responsive Resident

Re: Enterprise Gateway - Data Refresh not working

Hi @Luckymoep looks like other people (myself included) have been stumped by this as well.
Seems you can only use the enterprise gateway for Direct Query connections.

See here
http://community.powerbi.com/t5/Service/Enterprise-Gateway-How-do-I-configure-a-dateset-to-use-it/m-...

 

Might have to wait till they update the Enterprise Gateway to work with Import Data connections.

Rgds
ED

4eyed
Frequent Visitor

Re: Enterprise Gateway - Data Refresh not working

Is this still the case?  I'm getting the same situation where direct connect works but imported datasets do not.  I thought this was updated by now

elliotdixon Responsive Resident
Responsive Resident

Re: Enterprise Gateway - Data Refresh not working

Hi @4eyed

Not really an issue for me anymore. The personal gateway is working fine for my Direct Import setup.

 

I have managed to setup the personal gateway on a server to automatically update all my datasets.

Instructions found here.

http://www.sysctr.info/2015/11/configuring-power-bi-personal-gateway.html

 

What specifically is your issue?

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