Embeded Content Greyd-Out

[Pavlous]

Hi,

Our company is registering increased number of reports connected to the embeded content issue on Sharepoint with PowerBi.

The issue is that at opening the list / page where the PBI content is embedded, they can see only grey table without any content inside of it. It behaves like normal content, but without any visuals. If they max out the report with the "arrows" on bottom right side of the PBI embedded content, they can see normaly the visuals, same if they rech it with the link.

This issue is absolutely random per user and per page. I can not define who or which report it is. Its just hapenning without any connections to the content.

Thank you for your helping.

[v-yuezhe-msft]

@sstyre,@Pavlous ,

What browser do the users use? As far as I know, this issue could be caused by that users view the Power BI embed reports in IE10 and below versions, please switch to IE11 and run IE11 in standard mode, then check if the issue still occurs.

Regards,
Lydia

[sstyre]

Good morning.  Testing here has been done on IE, Chrome and Firefox.  The latter 2 work fine, all the time, through multiple users.  IE 11 seems to be the one of issue, however if pushed to full screen mode, then it does work just fine.  

[v-yuezhe-msft · Accepted solution]

@sstyre @Pavlous

This issue has been reported internally to Power BI team, engineer is working on a fix. I will post back once I get any updates.

Regards,

[Pavlous]

They have experienced this issue also in Chrome and Mozilla Firefox.

[v-yuezhe-msft]

@Pavlous,

I am not able to reproduce this issue. How about these users use IE or Edge?

Regards,

[Pavlous]

Same result. I told them to update it to the last version so now I am waiting for results.

[Pavlous]

So, the one affected replied me, that he is using IE 11 (11.0.42) (11.0.9600.18665)  and the issue is still there.

Any other Ideas?

[sstyre]

I'm having the same issues with this, with entire dashboards through Share Point being all grey, even though they're perfectly fine in Power BI iteslf.