Embedded report in Sharepoint cannot display visual

[Anonymous]

Hello,

I have a report embedded into Sharepoint online (using a generated URL) and it works great.

However, occasionally it gives me a "cannot display visual" error (displays X icon) when I change something in a slicer. 

It gets fixed when I refresh the page in the browser (Chrome) 

Has anyone else run into this issue, it appears to be a caching issue?

Thanks,

Jim

[v-lili6-msft]

hi  @Anonymous 

Try to clear the browser cache and try it again.

Regards,

Lin

[Anonymous]

Hello,

As a developer, that obviously works, but I can't expect end users to clear their browser cache every time in order to avoid the X error message.

Jim

[Anonymous]

FYI - this is the error I see

[v-lili6-msft]

hi @Anonymous 

From this document:

Couldn't retrieve the data for this visual. Please try again later.

This is usually a transient issue. If you try again later and you still see this message, contact support.

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-troubleshooting-tile-errors

Regards,

Lin