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andymc123
Advocate III
Advocate III

Emails not being sent when Datasets are updated

The emails that I normally receive each day with Power BI Datasets are updated are not arriving today.  I was wondering if it is just me or if others are experiencing the same?  I have 3 different datasets in 2 different workspaces that send Daily reports to different users in the organization.  Both are premium.  They normally go like clockwork within a minute after the dataset refreshes, but not today.  I have checked with users and they didn't get them either.  For one of them I opened the subscription and tried to kick off an email maually by runnin the subscription...still nothing.

1 REPLY 1
v-jingzhang
Community Support
Community Support

Hi @andymc123 

 

Please first check the following considerations: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-report-subscribe#considerations-...

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Please make sure that there is not any sort of rule in your email provider that may have been blocking emails since Monday.

 

If this still happens, please log an issue at https://community.powerbi.com/t5/Issues/idb-p/Issues or create a support ticket at https://powerbi.microsoft.com/en-us/support/

 

Best Regards,
Community Support Team _ Jing Zhang

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