Hi @Anonymous ,
Currently, email subscriptions for reports and dashboards using live connection datasets aren't supported when subscribing users other than yourself, except for paginated reports. You can subscribe others to a paginated report, using your security context. Read more about subscribing to paginated reports.
Power BI automatically pauses refresh on datasets associated with dashboards and reports that haven't been visited in more than two months. However, if you add a subscription to a dashboard or report, it doesn't pause even if it goes unvisited.
If you aren't receiving the subscription emails, ensure that your User Principal Name (UPN) can receive emails.
If you aren't able to use the subscription feature, contact your system administrator or IT help desk. Your organization may have disabled this feature.
Email subscriptions do not support most custom visuals. The exception is those Power BI custom visuals that have been certified.
If your dashboard or report is in Premium capacity, you can use group email aliases for subscriptions, instead of subscribing colleagues one email address at a time. The aliases are based on the current active directory. If your content isn't in a Premium capacity, only Power BI Pro users can receive email subscriptions.
There are other limitations for Subscription you may considerate:
Subscribe to a report or dashboard in the Power BI service
Subscribe yourself and others to reports and dashboards in the Power BI service
Best Regards,
Amy
Community Support Team _ Amy
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