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fsim Regular Visitor
Regular Visitor

Email subscriptions Working not for all of the users

Hi !

 

I'm quite confused with this issue. I set up a dashboard. me  and one other user subscribed to it. I  keep receiving the emails everyday. She dosen't.

We checked her account on powerbi.com and everything seems fine.

We checked our Firewall 's logs. Her email stoped showing in one month ago. (then, it was hollidays )

Any idea of how to solved this ?

 

best 

Fred

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Email subscriptions Working not for all of the users

Hi @fsim

 

What I would suggest doing is for your fellow worker to go into the Dashboard and click on Subscribe, once the Window opens delete the Subscription. 

 

Then go back into the same Dashboard and click Subscribe again. NOTE: Make sure that it does not say Draft in red when completing the subscription. Then click Save and Close on the bottom.


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Power BI Blog

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2 REPLIES 2
Super User
Super User

Re: Email subscriptions Working not for all of the users

Hi @fsim

 

What I would suggest doing is for your fellow worker to go into the Dashboard and click on Subscribe, once the Window opens delete the Subscription. 

 

Then go back into the same Dashboard and click Subscribe again. NOTE: Make sure that it does not say Draft in red when completing the subscription. Then click Save and Close on the bottom.


Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog

View solution in original post

Acarleto Frequent Visitor
Frequent Visitor

Re: Email subscriptions Working not for all of the users

So what can be done if it does say draft in red?

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