Showing results for 
Search instead for 
Did you mean: 
Helper II
Helper II

Email subscription

Hi all,


In my workspace, I have four reports and all of the reports have an email subscription. The problem is that only two of the email subscription sends out. And it's not always the same two. All the four reports are linked to the same dataset and all of the subscriptions are set to "After data refresh".


Does anyone have the same problem with email subscription?


Thank you 🙂 

Community Support
Community Support

Re: Email subscription

Hi , @seryil 

It is difficult to investigate the cause. Is there a problem in your refresh history? 

It is suggested to recreated the report and set new subscriptions for the new one.

If it still doesn‘t  work ,you'd better create a support ticket in Power BI Support to get further help.


Best Regards,
Community Support Team _ Eason
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Community Conference

Power Platform Community Conference

Come join us today! Find your favorite faces from the community presenting at the Power Platform Community Conference!

Upcoming Events

Experience what’s next for Power BI

See the latest Power BI innovations, updates, and demos from the Microsoft Business Applications Launch Event.


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Get Ready for Power BI Dev Camp

Get Ready for Power BI Dev Camp

Mark your calendars and join us for our next Power BI Dev Camp!.

Top Solution Authors