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lyphtec Frequent Visitor
Frequent Visitor

Email subscription date format always set to US?

Hi,

 

It seems like the reports generated by email subscription only works with US date format regardless of any regional & format settings in the report.  Any one else experience this problem & know how to fix it?

 

For context, my regional & data format settings are all set to Australian date format.  Dates are formatted correctly (to Australian format) both in Power BI desktop & when viewed online in the Power BI service as seen here:

 

Power BI service screenshot

But if subscription is setup for the same report, the date appears as US format in the generated image in the email:

 

Email sub screenshot

Service is definitely running in the Australian region as can be seen here when I go to "About Power BI":

 

About screenshot

Any ideas?

3 REPLIES 3
Community Support Team
Community Support Team

Re: Email subscription date format always set to US?

@lyphtec ,

 

Click File-> Options-> Regional Settings and set the region to your region.

Capture.PNG 

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

lyphtec Frequent Visitor
Frequent Visitor

Re: Email subscription date format always set to US?

Hi,

 

Regional settings are already set correctly:

 

s4.JPG

 

This is why the report displays correctly when view online on the Power BI site.  

 

Issue only occurs in the generated report in the email subscription.

Community Support Team
Community Support Team

Re: Email subscription date format always set to US?

@lyphtec ,

 

I would suggest you to create a support ticket here.

 

Regards,

Jimmy Tao

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