Editing a report within PBI service- Status code 404

[Scocal123]

Hello,

My colleague is unable to get Power BI desktop on their laptop currently, and is editing a report saved to a premium workspace within PBI service itself.

After editing, when they go to save they receive an error message saying 'something went wrong, unable to save the report' and has status code: 404 in the error message. It does not save the changes they made. Does anyone know what might be causing this? I have struggled to find a solution.  They are 'contributors' within the workspace, so my understanding is they should be able to edit reports.

Thank you

[v-xiaoyan-msft]

Hi @Scocal123 ,

Sorry I didn't reproduce your problem. It worked fine with me.
Would it work for you to have them download the report to edit and republish it in PowerBI Desktop?
Does this issue only appear in this report or workspace?

Best Regards,
Community Support Team _ Caitlyn

[Scocal123]

Hi Caitlyn,

Unfortunately they are unable to download Power BI desktop currently due to security policies on their IT, so they are only making edits within the workspace on service.

They informed me that it happens sporadically, so not every time they edit a report. Do you know what the 404 error code might represent?

Kind Regards