Dynamics 365 online add Power BI dashboard

[D365AdminBT]

Hi,

I have a user that is trying to add a Power BI dashboard into D365 online, but is getting the message "No dashboard exists. You must have at least one dashboard available in your Power BI account to add it."

I have verified that the user already has at least one created dashboard in their workspace. The option "Allow Power BI visualization Embedding" is already set to Yes in D365.

I am not sure if the issue could be due to the user being in a different tenant. The user belongs to tenant A and has a Power BI license there. This user is using D365 via an assigned D365 license in tenant B.

Looking forward to any getting any help on this.

Regards,

Weizhi

[v-diye-msft]

Hi @D365AdminBT 

Sorry I never encounter this problem before, and cannot test it nerither on my side.

What happened if you using the same tenant for power bi license and dynamic license?  if still not help, i'd suggest you raising it to the support ticket:

https://powerbi.microsoft.com/en-us/support/