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rcharan Member
Member

Dynamic tooltip is not displayed in the email subscription

Hi,

 

I setup an email subscription for one of our dashboards which is a live page from the report. Everything looks good in the email snapshot except the dynamic tooltip is not showing up. I believe this is a certified custom visual, any ideas why this is happening.

 

Thanks in advance

 

In the Email.PNGError in the email snapshotIn the report.PNGDefault in the service

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
MAQSupport Member
Member

Re: Dynamic tooltip is not displayed in the email subscription

Hello @rcharan,

 

We were unable to reproduce the issue at our end.

 

Can you please connect with us at support@maqsoftware.com, with the details of the tool you that are using to capture the snapshot?

 

Thanks.

View solution in original post

5 REPLIES 5
Community Support Team
Community Support Team

Re: Dynamic tooltip is not displayed in the email subscription

HI @rcharan,

 

Are you use button to create this tooltip? If that is a case, it seems works on my side, can you please share more about this?

2.PNG

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
rcharan Member
Member

Re: Dynamic tooltip is not displayed in the email subscription

Hi @v-shex-msft,

 

Thanks for the response. I am using the Dynamic Tooltip by MAQ Software as the default button in PBI doesn't meet my requirement. As I mentioned in my earlier post this is a certified custom visual and supposed to show up when the page is pinned as a live page, not sure why it's not working.

 

 

Community Support Team
Community Support Team

Re: Dynamic tooltip is not displayed in the email subscription

HI @rcharan,

 

I think it may related to compatibility of custom visual, maybe you can contact to custom visual author for better support.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
MAQSupport Member
Member

Re: Dynamic tooltip is not displayed in the email subscription

Hello @rcharan,

 

We were unable to reproduce the issue at our end.

 

Can you please connect with us at support@maqsoftware.com, with the details of the tool you that are using to capture the snapshot?

 

Thanks.

View solution in original post

rcharan Member
Member

Re: Dynamic tooltip is not displayed in the email subscription

Hi @MAQSupport,

 

Sorry for the late response. The issue is now fixed and not sure how, anyhow thanks for your reply.

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