Direct Query MariaDb not working in Power Bi Online

[WimBi]

Hi!

I currently am using Direct Query with MariaDb and on the Desktop version everything is working fine, but when publish the report to the online environment i get the following error message and all the visuals are white.

Cannot load the model

Cannot load the model schema associated with this report. Check that the server connection is active and try again.
Check the technical details for more information. When contacting support, provide these details.

Does anyone may know what is causing this problem? Thanks in advance - Willem

[v-zhangti · Accepted solution]

Hi, @WimBi 

On the Power bi service, when the data source is MariaDB, you need to configure the gateway to set up data refresh to refresh the view.

Refer to the following links:

Solved: Scheduled refresh for MariaDB without Gateway (pos... - Microsoft Power BI Community

Configure scheduled refresh - Power BI | Microsoft Docs

Manage your data source - SQL - Power BI | Microsoft Docs

Best Regards,

Community Support Team _Charlotte

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