Desktop and Service not the same

[Anonymous]

Hi everyone,

I have something I never had before. 

Desktop shows me some datas and Service => nothing. Gateway are properly functional, dataset is refreshed with the same files and I am sure that data is in the Service's dataset... 

How can you explain that? 

Your help would be really appreciated.

Have a nice evening.

[GilbertQ]

HI @Anonymous 

Can you make sure you have removed all your filters by clicking on the Reset to Default button?

If that still does not work, what happens if you upload the PBIX to a new app workspace, does it show you all the data?

If you then refresh this new dataset via the gateway then what happens?