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briant
New Member

Desktop and Service Display Mismatch

Hey Community!

 

My report is displaying a visualization differently between desktop and the service.  There are no changes to the data or report settings (as far as I can tell).  I can't share the data file unfortunately, proprietary stuff...  Any help is appreciated!

 

briant_0-1619016863827.png

 

1 ACCEPTED SOLUTION
NimaiAhluwalia
Resolver II
Resolver II

Hello @briant 

 

This has happened several times in the past.

 

You can re-publish the report to the service and also re-create the visual if still the issue doesn't get resolved then try to decrease the length of the axis.

 

We can also try increasing the size fo the page.

 

We can also try raising a support ticket for free if you are a PRO user.

 

IF MY SOLUTION HELPED YOU PLEASE DO HIT A LIKE AND ACCEPT IT AS A SOLUTION IF IT SOLVES YOUR ERROR!

View solution in original post

5 REPLIES 5
Mohanraj
Frequent Visitor

Any solution so far? 

Im facing like value showing in PBI Service is different from PBI Desktop, when scheduler is ON.

But both are refering to same DB.

 

NimaiAhluwalia
Resolver II
Resolver II

Hello @briant 

 

This has happened several times in the past.

 

You can re-publish the report to the service and also re-create the visual if still the issue doesn't get resolved then try to decrease the length of the axis.

 

We can also try increasing the size fo the page.

 

We can also try raising a support ticket for free if you are a PRO user.

 

IF MY SOLUTION HELPED YOU PLEASE DO HIT A LIKE AND ACCEPT IT AS A SOLUTION IF IT SOLVES YOUR ERROR!

View solution in original post

Thank you @NimaiAhluwalia this solution worked.

_sfrost
Super User
Super User

@briant 

Can you  try to reset the report to default in service after publishing the report?

_sfrost_1-1619019941659.png

 

Did I answer your questions? Give a thumbs up and accept this post as solution?

Just tried, no effect.

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