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lfrigione
Helper II
Helper II

Dataset update

The dataset update in Power Bi service failed. It can't find credential.
I've tried to insert credential but section is disabled, why?
For other datasets this problem not appear.
1 ACCEPTED SOLUTION
v-danhe-msft
Employee
Employee

Hi @lfrigione,

Could you tell me what data source you are connected to and how it is connected (Import, DirectQuery or Connect Live)? If the data source requires the gateway, which kind of gateway do you use? If it’s personal mode gateway, please ensure it is online. If it’s on-premises data gateway, you need to create corresponding data source in Manage Gateways, so you needn’t to enter credential in Dataset Settings tab again.  

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-danhe-msft
Employee
Employee

Hi @lfrigione,

Could you tell me what data source you are connected to and how it is connected (Import, DirectQuery or Connect Live)? If the data source requires the gateway, which kind of gateway do you use? If it’s personal mode gateway, please ensure it is online. If it’s on-premises data gateway, you need to create corresponding data source in Manage Gateways, so you needn’t to enter credential in Dataset Settings tab again.  

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-danhe-msft

tanks for your answer. We are not using gateways.

We have 5 datasets, all in Import mode, and in 2 of them we can't set Data source credentials and Scheduled refresh.

Everything worked perfectly til 13th July.

Untitled 1.jpg

 

Thanks for your help.

 

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