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Oliverpmone Frequent Visitor
Frequent Visitor

Dataset connection disabled at config page PowerBI online

Automatic data refresh failed.
Because of missing connection/login.
I want to reconnect, but the Dataset connection options are disabled!?
I am PowerBI admin and also nothing changed in config as I could always access this options previously...

PowerBI_online_Connect_Dataset.png

4 REPLIES 4
Community Support Team
Community Support Team

Re: Dataset connection disabled at config page PowerBI online

Hi @Oliverpmone ,

Can you please share more detail information to help us clarify your scenario? (e.g. datasource type, connection mode, gateway settings and detailed error messages...)

How to Get Your Question Answered Quickly

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI
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Oliverpmone Frequent Visitor
Frequent Visitor

Re: Dataset connection disabled at config page PowerBI online

Hi!

You can find everything in the screenshot.
There is no error - the option for connection is disabled!?
Dataset is a azure blob storage which did refresh daily without problem, connection and content did not change...
No gateway used.

Oliver
Community Support Team
Community Support Team

Re: Dataset connection disabled at config page PowerBI online

HI @Oliverpmone ,

According to error message, it seems like refresh failed due to credentials not valid. Please check you datasource credential and update it if it not works.
In addition, you can also check on azure side to confirm if any changes apply on your credentials.

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI
Oliverpmone Frequent Visitor
Frequent Visitor

Re: Dataset connection disabled at config page PowerBI online

Hi!

As described already an seen on the screenshot, there is no possibility to change and correct any credential, because the option is disabled!
Oliver

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