Dataset can't refresh

[Anonymous]

Hello Community,

I have a dataset in the service that can't refresh since 3 weeks, the gateway is ok I did all necessary tests. It shows me this error:

Do you have any idea how to fix this ?

Or how to download the pbix file in order to do the necessary tests in another workspace because there the "download this file" button don't show up 

And all reports related to this dataset are in live connection:

Thanks for your help

[v-zhangti · Accepted solution]

Hi, @Anonymous 

Download the PBIX file and you can select File-Download this file in the reporting interface.

Settings-Datasets-Refresh history

Here you can check the reasons for the refresh failure first.

Troubleshooting refresh scenarios - Power BI | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.