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Memorable Member
Memorable Member

Dataset Refresh error Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine

I built a report using PBI Desktop - the source is an Excel file on a public website (not OneDrive).  When I publish it and then try to use the Power BI site to refresh the dataset, I get this error:


Data source errorExcel Workbook: The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine. The 64-bit version of the Access Database Engine 2010 Access Database Engine OLEDB provider is required to connect to read this type of file. To download the client software, visit the following site:



Here's the source web page:


Here's a sample URL to one of the Excel files on that page: Series Spreadsheet&A6970A1F22604DBBCA257FC50017F8C5&0&Apr 2016&02.06.2016&Latest


Any ideas how I can overcome this?  

Frequent Visitor



I had the same issue and the way that I resolved it was change my file extension from xls to xlsx. The problem just ocurring when I try to refresh dataset on power services.


"Power BI supports importing or connecting to workbooks created in Excel 2007 and later. Workbooks must be saved as .xlsx or .xlsm file type and be under 1 GB. Some features described in this article are only available in later versions of Excel."

This worked for my issue, thanks.

Frequent Visitor

Hello I experienced that problem, maybe the reason is Excel File is Read-Only or you don't have the permission to edit it, So maybe it is better to convert it to CSV or Text

Frequent Visitor

I believe I fixed this problem! Use the data gateway to refresh this source.


1. Install a data gateway

2. Add the XLS data source to the data gateway

3. Check the box to Allow user's cloud data sources to refresh through this gateway cluster. These cloud data sources do not need to be configured under this gateway cluster.

4. Set the data source to refresh through the gateway

5. Refresh your dataset



Thanks a lot, I will try it and let you know how it works. 




Advocate V
Advocate V

The only workaround is to save the xls files as xlsx, worked for me.


Annotation 2019-10-31 123359.png


Not applicable



I'm facing the very same problem but with a xlsb extension. It works fine on Power BI Desktop but when I publish to Power BI Service and try to refresh the dataset I got this error:


2018-12-14 14_10_19-Power BI.png


Is there any prevision when this will be fixed?



Hello I have same problem, Power BI in 64 bit, office in 64bit, the excel is xlsb stored on cloud!


How it is possible to solve?

Hi there

You should just install both versions of the driver.

This can be done using the blog post below

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Power BI Blog

I have been installed and issue is not solved

C:\Users\rdedonat\Downloads>AccessDatabaseEngine.exe /passive

C:\Users\rdedonat\Downloads>AccessDatabaseEngine_X64 /passive

I have Power 64 and Office 64 bit

the excel workbook I am reading are *.xlsb,


after 10 minutes the refresh on web service goes in error because I suppose the number of rows / tuples is reacheing more than one milion ....


Hi there

As far as I know *.xlsb is not supported in the Power BI Service.

Convert it to a *.xlsx and that should solve it.

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Power BI Blog

Hi there

As per the details below it would need to be XLSX or XLSM

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Advocate III
Advocate III

Hi all,


I have experienced the same issue and no luck trying to change the file or making the installation Passive.  Is there another way to automatically change the file extensions at the moment? 

Advocate II
Advocate II

Hello , an option to solve this issue is create a Power Query since web, save like an xlsx file and connect this new query with the Power BI. 



Super User
Super User

Hi there


Could a potential work around be for now, to use Power Flow, and download the file to OneDrive, and then from there Power BI can then connect to the file via OneDrive?


In doing it that way, the Power BI Service will be able to refresh every 15 minutes which is the default setting. As well as the Power Flow downloading the file to the same location?

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@GilbertQ your sugested work around of using MS FLow could be an option. However, I have looked at Flow and can not see any easy way to be able to download a file from the web to One Drive. Can you give me some pointers on how you would do this. Thank you very much.

Hi there, here is an example from Microsoft 


And when you get to adding an action, change that to an Excel File.

NOTE: You will have to see the format of the data you are getting and create a table in Excel that represents this dataset. 

NOTE II: Also ensure that you save your Excel File in OneDrive for Business, as this will mean that you can quickly connect to it via the Power BI Service or Power BI Desktop (and get 15 minute automated refreshing)


So when you make the action to an Excel file, you will be able to map the output columns to columns in your Excel File.


Then once that is done your data source should be updated automatically.

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@GilbertQ that sounds interesting, but that link you posted gives a 404. I tried browsing from the home page but couldnt find what you described.

Hi there,


Apologies if you can try this link please.


There is a wealth of information and documentation on their website.

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@GilbertQ - it looks like you left the new link off that last message?

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