cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
merryseeker
Frequent Visitor

Dataset Refresh Fails - Cancellation occurred when sending or receiving a request

Cancellation occurred when sending or receiving a request.
Please try again later or contact support. If you contact support, please provide these details.

Cluster URIWABI-US-NORTH-CENTRAL-B-redirect.analysis.windows.net

Activity ID34541937-2197-1bb0-3099-41171696f036

Request ID5f45c600-8952-a25b-9a80-cee788f77438

Time2018-06-21 15:31:11Z

 

Have this dataset on auto refresh schedule. The auto refresh did not work today and manual attempts have not either. The message is as shown above. 

 

Things I have tried thus far:

1 - installed latest version of on premise gateway and updated the credentials for the dataset - refresh still fails

2 - to eliminate possibility of errors in my dataset I used a backup version of my dataset that had previously refreshed successfully - refresh still fails

 

My desktop version refreshes without issue and I had to resort to republishing it to the service in order for the service to have up to date data. That scenario is not a long term option given the time it takes to refresh and publish.

 

Is something wrong with the service?

1 REPLY 1
kaledjeff Helper I
Helper I

Re: Dataset Refresh Fails - Cancellation occurred when sending or receiving a request

Hello @merryseeker,

 

I'm facing a similar issue with one dashbord only. The other dashboards are working fine.

 

When I refresh from the desktop version, it's working fine. But I see the exact same error on the scheduled refresh.

 

I hope there is a solution for it.

 

Thanks

Helpful resources

Announcements
New Ranks Launched March 24th!

New Ranks Launched March 24th!

The time has come: We are finally able to share more details on the brand-new ranks coming to the Power BI Community!

‘Better Together’ Contest Finalists Announced!

‘Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

Arun 'Triple A' Event Video, Q&A, and Slides

Arun 'Triple A' Event Video, Q&A, and Slides

Missed the Arun 'Triple A' event or want to revisit it? We've got you covered! Check out the video, Q&A, and slides now.

Join THE global Microsoft Power Platform event series.

Join THE global Power Platform event series.

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities.

Community Summit North America

Community Summit North America

Innovate, Collaborate, Grow. The top training and networking event across the globe for Microsoft Business Applications