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cmarino
Frequent Visitor

Dataflows set up with a gateway don't recognize the gateway when editing

My organization currently uses around 20-30 dataflows for reporting. The majority of these have connections to a SQL server via a gateway. I have verified that we have the latest version of the gateway.

 

Before this issue, I could expect to edit these dataflows in the Power Query window for basic tasks like adding columns, filtering, etc with no problem. I am now encountering an error upon clicking into a dataflow where it prompts me to "Please specify how to connect". When I click the "Configure connection" button to specify my credentials, the credential window that opens (below) does not recognize the on-premise gateway that the dataflow was initially set up with:

dataflow configure connection popup.PNG

It appears to still remember the type of authentication, username and password, but not the data gateway. Due to this issue, it does not register these correct credentials as working when I click "Connect". Instead, it spins for a second then prompts me again to "Specify how to connect". The strange thing here is that all these dataflows continue to pass scheduled refresh, so at some level it must still have connection to the data gateway we use.

 

This is a major issue currently as I'm not able to edit any of these dataflows to meet business needs. Dataflows have unique id's regardless of naming conventions, so deleting them and re-creating them will cause connection issues in all related datasets that would need to be corrected.

 

A solution to this issue would involve getting the dataflow to register that it has an associated data gateway when I open the Power Query edit window, which should resolve the perceived connection issue. Thanks.

1 ACCEPTED SOLUTION
cmarino
Frequent Visitor

Aaaand I completely forgot to read the support page to see this is a known issue: https://powerbi.microsoft.com/en-us/support/

 

Please ignore this post.

View solution in original post

3 REPLIES 3
Eyelyn9
Community Support
Community Support

Hi @cmarino ,

 

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it.


And there are several links posts on how to work around this problem.Please check if this could help you a little.

https://community.powerbi.com/t5/Service/Dataflow-or-DataSet-with-Gateways/td-p/949332

https://powerusers.microsoft.com/t5/Microsoft-Dataverse/Dataflows-On-premise-Data-Gateway-Not-Suppor...

https://community.powerbi.com/t5/Service/On-prem-gateway-not-appearing-with-Dataflows/td-p/562366

 

Best Regards,
Eyelyn Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

cmarino
Frequent Visitor

Aaaand I completely forgot to read the support page to see this is a known issue: https://powerbi.microsoft.com/en-us/support/

 

Please ignore this post.

View solution in original post

cmarino
Frequent Visitor

This user appears to have the same issue: https://community.powerbi.com/t5/Service/Specify-connection-Datafow-Gateway-on-premise/m-p/1671030#M...

 

Apologies to the moderators, I should have looked through recent posts before making mine.

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