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moonlit337
Helper III
Helper III

Dataflow page not loading

Hello. I am seeing this issue where everytime I want to open dataflow, it's stuck in this loading animation. This issue is seen on all dataflows I have, but only on my workstation. They load fine on my personal laptop. I'm thinking this is something like a cache issue, but I tried clearing cache, using different browser (Edge and Chrome), incognito mode, even restarting my workstation, but all couldn't work, it just keep loading.

Is there a way to clear cache on Power BI service? Anyone got any advice they can share?

 

EDIT: Additional info, the dataflow data refresh themselves worked fine. Scheduled and on-demand refresh still works as usual, so I don't think it's the workspace connection issue. It's just the page load itself that's having this issue.

 

Edit 2: For testing purposes, I created a dummy dataflow with 1 column 1 row data. It worked fine up to the save dataflow part. Then where it normally will go to the dataflow page after complete save (similar to the page screenshot below), it's stuck in load. But it did show the "dataflow created, refresh now to load data" prompt. So it really is just this page not showing the contents.

 

image.png

1 ACCEPTED SOLUTION

Hi @v-jayw-msft ,

 

Not sure why, but using Firefox worked, so I just use it now. Thanks anyway for the reply.

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3 REPLIES 3
myon
Frequent Visitor

I have the same issue as above at the moment and experiencing the same symptoms.
Dataflow cache/visual bug? Perpetual loading scree... - Microsoft Power BI Community

v-jayw-msft
Community Support
Community Support

Hi @moonlit337 ,

 

Unable to reproduce the scenario, you may consider to raise a support ticket.

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

Hi @v-jayw-msft ,

 

Not sure why, but using Firefox worked, so I just use it now. Thanks anyway for the reply.

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