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Helper I
Helper I

Data sync to slicer but slicer not sync

I have a report with 4 pages. All pages are visable and no bookmarks are used. I have the same slicer on all 4 pages and the slicers are synced with the option of 'Multi-select with CTRL' & 'Show "Select All" option' though I have tried with single select as well.

When testing on the desktop they are working fine. I select 'Art' on the first page and all the other 3 pages match with data only releveant to 'Art' and the slicer showing 'Art'.

When I deploy to the service and select 'Art' the data on all 4 pages updates to 'Art' but the slicer item holds onto the 'All' option for the other 3 report pages. If I click on the drop down on the slicer it automatically then selects 'Art'. If I click away from that page and then go back to it with out touching the slicer, again it only shows 'Art' data but the slicer shows 'All'

This issue is rather confusing to end user. Please help.

 

p.s. I have tried different browsers with no luck.

1 ACCEPTED SOLUTION

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This issue has been resolved, see message below from Microsoft Business Intelligence Team:

"We have escalated this issue with the product group yesterday and they provided a fix for it and updated thuis morning."

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3 REPLIES 3
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Microsoft
Microsoft

Hi @BuistJames 

Based on my test,i cannot reproduce the same issue.Please update to latest version of Power BI Desktop and test again.If it still persists,please share the .pbix file for us to check or you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted

This issue has been resolved, see message below from Microsoft Business Intelligence Team:

"We have escalated this issue with the product group yesterday and they provided a fix for it and updated thuis morning."

View solution in original post

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Hi @BuistJames 

Glad to hear you've solved it, please accept your reply as solution, that way, other community members will easily find the solution when they get same issue.

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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