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willclein Frequent Visitor
Frequent Visitor

Data source unreachable

I'm getting the following error:

 

pbi error.PNG

 

I do not have a gateway setup and all of the sources in the underlying report are set to Import. I cannot for the life of me figure out how to resolve this error. Has anyone else encountered this? Below is a screenshot of the data settings page referenced in the above screenshot:

 

datasettings.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
willclein Frequent Visitor
Frequent Visitor

Re: Data source unreachable

Hi Cherry,

 

Thanks for the follow-up. I had started with Direct Query but had converted everything to Import. It seems that publishing the changes did not make the appropriate changes on the Power BI Service end.

 

My solution was to delete the Report and corresponding Dataset and republish.

3 REPLIES 3
Community Support Team
Community Support Team

Re: Data source unreachable

Hi @willclein,

 

What is your data source?

 

From your image, it seems that you use direct query mode. However, you said you use import mode?

 

As I know, if your data source is on-premises, you should add the data source to on-premises gateway to so that you could see the data on the report if you use direct query.

 

In addition, if you want to refresh the dataset, you need to add the data source to gateway no matter direct query or import mode for on-premise data source.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
willclein Frequent Visitor
Frequent Visitor

Re: Data source unreachable

Hi Cherry,

 

Thanks for the follow-up. I had started with Direct Query but had converted everything to Import. It seems that publishing the changes did not make the appropriate changes on the Power BI Service end.

 

My solution was to delete the Report and corresponding Dataset and republish.

Community Support Team
Community Support Team

Re: Data source unreachable

Hi @willclein ,

 

Sorry for the delay.

 

It seems that you have solved your probelm, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.