Frequent Visitor
Posts: 6
Registered: ‎08-02-2016

Data source unreachable

I'm getting the following error:


pbi error.PNG


I do not have a gateway setup and all of the sources in the underlying report are set to Import. I cannot for the life of me figure out how to resolve this error. Has anyone else encountered this? Below is a screenshot of the data settings page referenced in the above screenshot:



Community Support Team
Posts: 2,943
Registered: ‎02-06-2018

Re: Data source unreachable

Hi @willclein,


What is your data source?


From your image, it seems that you use direct query mode. However, you said you use import mode?


As I know, if your data source is on-premises, you should add the data source to on-premises gateway to so that you could see the data on the report if you use direct query.


In addition, if you want to refresh the dataset, you need to add the data source to gateway no matter direct query or import mode for on-premise data source.


Best  Regards,


Community Support Team _ Cherry Gao
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