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Anonymous
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Data Source credentials error when refreshing postgresql

Hi,

 

I'm trying to refresh my datasets from app.powerbi.com but I am getting the following error message on one of the Data source Credentials (our Postgresql database): 

 

The refresh works fine from desktop. It's only the web service that doesn't work.

 

does anyone have any idea or could refer me to a similar thread?

 

Many thanks!

Raul.

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Anonymous
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In the end I couldn't make it work. After much back and forth with tech support they told me that there's a problem with the postgresql connector. 

I changed to a ODBC connector and despites it's adding an extra step, it's working.

Thanks!

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2 REPLIES 2
Anonymous
Not applicable

In the end I couldn't make it work. After much back and forth with tech support they told me that there's a problem with the postgresql connector. 

I changed to a ODBC connector and despites it's adding an extra step, it's working.

Thanks!

v-shex-msft
Community Support
Community Support

Hi @Anonymous,

 

I check your requests trace log and find it shows credentials error, please double check and update your credentials to use valid credentials.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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