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gooranga1
Power Participant
Power Participant

Data Refreshses Enterprise Gateway Failing Scheduled and On Demand

We are again getting multiple data refresh errors with our On Prem datasets. Some refresh ok all the time others refresh. Some are big queries that take a few minutes when successful some are very quick but still fail?

 

We upgraded our gateway install last week it mainly workked with only a few fails for a week or so and now I am back to constant failures. I can't even manually refresh the datasets, I have to refresh locally and re-publish.

 

This is driving me nuts, it all worked fine for months and during the last month it has been a constant job of manually refreshing. Below is an example of a real quick and simple dataset that suddenly refuses to refresh.

 

QuickRefresh.PNG

2 REPLIES 2
gooranga1
Power Participant
Power Participant

just noticed when I manually refresh the dataset I get a Timed Out message immediately. 

 

 

TimedOut.PNG

UPDATE: This on demand one actually completed ???? 

Hi @gooranga1,

 

You can follow below article to see the find out the local log:

Troubleshooting the On-Premises Data Gateway

 

It will be help for troubleshooting if you share some detailed information about the issue.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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