cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
gooranga1 Senior Member
Senior Member

Data Refreshses Enterprise Gateway Failing Scheduled and On Demand

We are again getting multiple data refresh errors with our On Prem datasets. Some refresh ok all the time others refresh. Some are big queries that take a few minutes when successful some are very quick but still fail?

 

We upgraded our gateway install last week it mainly workked with only a few fails for a week or so and now I am back to constant failures. I can't even manually refresh the datasets, I have to refresh locally and re-publish.

 

This is driving me nuts, it all worked fine for months and during the last month it has been a constant job of manually refreshing. Below is an example of a real quick and simple dataset that suddenly refuses to refresh.

 

QuickRefresh.PNG

2 REPLIES 2
gooranga1 Senior Member
Senior Member

Re: Data Refreshses Enterprise Gateway Failing Scheduled and On Demand

just noticed when I manually refresh the dataset I get a Timed Out message immediately. 

 

 

TimedOut.PNG

UPDATE: This on demand one actually completed ???? 

Community Support Team
Community Support Team

Re: Data Refreshses Enterprise Gateway Failing Scheduled and On Demand

Hi @gooranga1,

 

You can follow below article to see the find out the local log:

Troubleshooting the On-Premises Data Gateway

 

It will be help for troubleshooting if you share some detailed information about the issue.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, please consider Accept it as the solution to help the other members find it more quickly
Learning resources: Power BI

Helpful resources

Announcements
Exclusive LIVE Community Event #3 – Ask Arun Anything

Exclusive LIVE Community Event #3 – Ask Arun Anything

Join us in the third Triple A event!

Meet the 2020 Season 1 Power BI Super Users!

Meet the 2020 Season 1 Power BI Super Users!

It’s the start of a new Super User season! Learn all about the new Super Users and brand-new tiered recognition system.

January 2020 Community Highlights

January 2020 Community Highlights

Make sure you didn't miss any of the things that happened in the community in January!

Top Solution Authors