I have data in a KPI subject that is over the amount at which I need a alert to be sent. Just for some context, I set the trigger at a lower amount then the KPI is, and the database at the moment will not be updated with any new information. My question is, why does the trigger not work?
I have refreshed the database on the Service, in my opinion the alert should trigger now.
KPI object before alert set : 950
Alert set at anything over 900 (Just for testing whether it works or not)
Does this somehow not get applied because it was higher when I created the alert?
Please let me know if anyone has any insight, and thanks in advance !
Please read through this article to know the limitation.