Showing results for 
Search instead for 
Did you mean: 
GreeffR Frequent Visitor
Frequent Visitor

Data Alerts on KPI object not working

Good Day,


I have data in a KPI subject that is over the amount at which I need a alert to be sent.   Just for some context, I set the trigger at a lower amount then the KPI is, and the database at the moment will not be updated with any new information.  My question is, why does the trigger not work? 


I have refreshed the database on the Service, in my opinion the alert should trigger now.  




KPI object before alert set : 950

Alert set at anything over 900 (Just for testing whether it works or not)


Does this somehow not get applied because it was higher when I created the alert?


Please let me know if anyone has any insight, and thanks in advance !




Community Support Team
Community Support Team

Re: Data Alerts on KPI object not working

Hi @GreeffR

Please read through this article to know the limitation.

  • Alerts are currently not supported for Bing tiles, or card tiles with date/time measures.
  • Alerts only work with numeric data types.
  • Alerts only work on data that is refreshed. They do not work on static data. ->even you have "refreshed" the database on Service, but as you said, "the database at the moment will not be updated with any new information".
  • Alerts will only work on streaming datasets if you build a KPI/card/gauge report visual and then pin that visual to the dashboard.
  • also if you have pinned a live report to a dashboard, that will not work as expected.


Best Regards


Helpful resources

Can You Solve These Challenge

Challenge: Can You Solve These?

Find out how to participate in the first Power BI 'Can You Solve These?' challenge.

Community News & Announcements

Community News & Announcements

Get your latest community news and announcements.

Virtual Launch Event

Microsoft Business Applications October Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

Community Kudopalooza

Win Power BI Swag with Community Kudopalooza!

Each week, complete activities and be qualified in the drawing for cool Power BI Swag.

Users Online
Currently online: 114 members 1,560 guests
Please welcome our newest community members: