I have created a Power BI group and uploaded reports from pbix. files to this group and created a dashboard. I am the administrator for this group. I have also created a content pack which includes the dashboard, reports, and datasets. I have given users permission to this content pack. When a user uses 'Get Data' and uploads this content pack to their 'My Workspace' the dashboard tiles will not render properly. they just see an empty tile showing only the Power BI icon. They can click on a tile and they are taken to the report as usual and the report renders fine. I have tried adding users to the group as both members and admins and removing them completely from the group with no changes. I can pull the dashboard into my 'My Workspace' and everything works as expected. Any help would be appreciated.
@csimon i am unable to reproduce your issue. when you say 'empty tile showing power bi icon', do you mean power bi icon before it loads tiles? if yes then it might just be taking long to render visuals. i would say wait a little longer and check, refresh power bi site and check back again.
I test the scenario as yours and everything works as expected. Could you please post a screenshot about the dashboard tiles in question? And how about re-pinning reports to your dashboard and recreating the content pack?
The screenshot below is from the mobile app, but the results are the same in the service. What is strange is that i have given permissions to one of the users who is experiencing this issue and the dashboard renders fine. Everything is set up the same way with the group and the content pack. Several of the reports use the same SSAS Tabular models as the dashboard that is giving the issues.
I connect to SSAS Tabular models via live query from Power BI service and then test your scenario, everything works well. Based on your description, users can be taken to the report after clicking the dashboard tile.
I suspect that the issue is related to web browser. Please recommend the user use different web browser such as Chrome and Firefox, then check if dahboard tiles render properly.