Dashboard tiles have huge delays rather than reports
Hi all, I've searched for this throught the forums but not found any similar behaviour. When scheduled refresh of reports ends and the report successfully refreshes, there's always from 5 to 10 minutes before dashboard tiles get the refresh as well. The behaviour have been there for some weeks and seems not related to report performance as this one gets updated.
The behaviour is on the mobile app as well.<br>
Just to be clear, the underlying report hasn't get changes for months.
Do you mean that you can't find "Scheduled cache refresh" section of the Datasets tab? If yes, please check the connection mode of your dataset. If the datasets in import mode, this section will not be available. It will display when the datasets are in DirectQuery/LiveConnect mode. However, if I misunderstand your question, please correct me and provide more detail. Thank you.
just a brief update: Microsoft informed us about a global Known Issue which is causing defects in dashboard tiles refresh. The worldwide fix was scheduled for November 22th, but it has been rescheduled for the second week of December.
The actual workaround seems to be only the manual refresh, however it doesn't seem to affect correctly every user on Desktop and moreover on mobile app.