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flowmar New Member
New Member

Dashboard tiles are not refreshing when datasets and reports have been refreshed

I have created a dashboard on PowerBi.com that has pinned tiles that are not updating when the content updates, and I'm not sure why.

 

How my dashboard was created:

 

  1. Used PowerBI Desktop to import Excel Files
  2. After importing Excel files into PBI Desktop, I created a report
  3. Published the Report and its dataset to PowerBI.com by using the "publish" button
  4. Navigated to the report on PowerBI.com and clicked "Pin Visual" to the dashboard
  5. Went to the dashboard and verified the tile was there (and displayed correctly)
  6. Updated Excel file and refreshed PowerBI Desktop to reflect updated data
  7. Published updated PowerBI file
  8. Went to PowerBI.com and saw the report (and its visuals) were updated
  9. Went to the dashboard and saw that the visuals on the dash were NOT updated

 

 

1 REPLY 1
Community Support Team
Community Support Team

Re: Dashboard tiles are not refreshing when datasets and reports have been refreshed

Hi @flowmar

If you mean you change the visualization type on report, but the dashboard doesn't reflect, this is a limitation.

See more here: https://docs.microsoft.com/en-us/power-bi/service-dashboard-tiles#considerations-and-troubleshooting

  • If the original visualization used to create the tile changes, the tile doesn't change. For example, if you pin a line chart from a report and then you change the line chart to a bar chart, the dashboard tile continues to show a line chart. The data refreshes, but the visualization type does not.

If you mean the data on the dashboard doesn't refresh along with report and dataset.

In this scenario, I think you just need to configure the a schedule refresh on your dataset. And you just need to update data at your data source side.

For Dashboard Tiles, we have tile refresh which occurs every 15 minutes. For more details, please see: Data refresh in Power BI

If you are using the On-Premise Gateway and have it refeshing via a schedule your Dashboard tiles will update automatically after the scheduled refresh.

see more here: https://docs.microsoft.com/en-gb/power-bi/refresh-scheduled-refresh

 

Best regards

Maggie

 

 

Community Support Team _ Maggie Li
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