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Anonymous
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Dashboard tiles are not refreshing but the dataset is refreshed

Dashboard tiles are not refreshing but the dataset is refreshed

any suggestions? 

5 REPLIES 5
V-pazhen-msft
Community Support
Community Support

@Anonymous 

 

1. Check the refresh history, is it refresh successfully.

2. Make sure you have updated the data successfully in your datasource, try refresh the report visuals to check the newest data.

For Dashboard Tiles, sometimes tile refresh occurs in 15 minutes. For more details, please see:
Data refresh in Power BI.

 

Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

@V-pazhen-msft 

below are the answers to your question

1. Check the refresh history, is it refresh successfully.

    yes, it has been refreshing succssfully with out any problem

2. Make sure you have updated the data successfully in your datasource, try refresh the report visuals to check the newest data.

    the dataset is schedule to rferesh 3 times a day,refresh are working perfectly  and the report visual is also refreshed.

    But the Tiles in the dashboard are not showing the updated data, what's in the report visual

This issue is been for 3 days i haven't got resolution and i have about 43 dashboard some of the tiles are not refreshing with the related report

 

Thanks for your help!

Askal

I have the exact same issue.

 

We have a big screen in our department showing a Power BI dashboard and it's been running and automatically refreshing for almost a year, but recently (some time in the end of May) the dashboard has stopped refreshing.

 

I tried rebuilding the dashboard, but this didn't solve our issue.

 

Our dashboard is based on a On-Prem Analysis Services Tabular model.

/sdjensen

Hi there

Can you check to make sure that the scheduled Cache Refresh option is still enabled and working?

This can be found under the dataset settings




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GilbertQ
Super User
Super User

Hi there

I have not seen this happen before

What happens if you create a new dashboard, pin something to the new dashboards and refresh the dataset, what happens then?




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