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I am working with a customer as we implement a power BI Dashboard.
The data is sourced from Big Query. It works fine when I publish it in my O365 environment. I reset the credential when published works fine. I put it in another workspace works fine as well.
When my Customer publishes it to their My_Workspace it works fine, refreshes and everything. But as soon as they publish to a different Workspace based on a O365 group the data cannot be reached. The credentials for access are re-entered. still no go.
Is there anything that could be blocking the request based on the group, the Workspace, or something O365 related?
Hi @Anonymous ,
Can you confirm their tenant can connect to your data source? Can you please share some detail operation steps about sharing?
Regards,
Xiaoxin Sheng
The same steps are made into 2 workspaces. Publish from the desktop to the workspace. Go to the dataset and update the credentials. Both in the same O365 tenant. The one in the my_workspace works the one in the group workspace does not connect to Big Query.
HI @Anonymous ,
Maybe you can open a support ticket to contact power bi support to trace your datasets to confirm which request has been blocked. (it is free for pro and above license)
Regards,
Xiaoxin Sheng
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