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AhmedIsmail Frequent Visitor
Frequent Visitor

Dashboard refresh

dashboard didn't refresh data after updating the report ?Smiley Indifferent

6 REPLIES 6
Super User
Super User

Re: Dashboard refresh

It normally takes about 10-15 minutes for the dashboard tiles to refresh. Has it been longer than that? Also, be sure to "refresh" your browser (F5) when you check.


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AhmedIsmail Frequent Visitor
Frequent Visitor

Re: Dashboard refresh

 yes its take longer than 15 min also after broser refresh Smiley Sad

ashishrj Senior Member
Senior Member

Re: Dashboard refresh

@AhmedIsmail @Seth_C_Bauer That's true. It seems that dashboard doesn't refresh even after reports are being refreshed. Sometimes I need to repin the visualization again to reflect updated values on dashboard. But Q&A figues seems to be updated well. Don't know if this is an issue or not

Cyrilbrd Regular Visitor
Regular Visitor

Re: Dashboard refresh

This has been notified and acknowledged by Support, I suppose that they still require sometimes to find the bug that blocks the refreshing of the dashboard.

Note: refreshing on a free account has NO effect whatsoever on the dashboard. Refreshing is a feature that seems (as of this momment) to be active for the PRO users.

 

djnww Established Member
Established Member

Re: Dashboard refresh

Are there any updates on this ?

 

Cheers,

Dan

greggyb New Contributor
New Contributor

Re: Dashboard refresh

Dashboard tiles maintain all of the filter context in place at the time of pinning. If you pinned a visual after applying filters in the report, whatever filters were active when you pinned remain active on the dasbhoard. If you had filtered to a specific week, for example, the dashboard tile will always show data for just that week.

 

I do not know if this is precisely the issue you're seeing, but it is a common point of confusion for dashboard functionality.

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