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Helper II
Helper II

Dashboard Tiles not syncing correctly with Dataset/Report

I recently updated my dataset, and everything else remained the same. But now I see that my KPI in a dashboard tile is not showing what I have in my report (i presume it's still showing KPI from my old dataset? who knows). I added the last refresh time and sure enough it says refreshed a minute ago. I have 50 or such tiles in my dashboard and each of them trigger a Flow email.

 

The only way I can see forward is me deleting every single one of them and re-pinning them again so they're synced correctly. But I really dont want to do that 😞 Anyone know how to solve this issue?

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Super User III
Super User III

Hi there

Were there any changes to the underlying KPI visuals?

I know that you said that you only updated the dataset, but when you publish it up, it also replaces all the report contents also.




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Yes. What changed is that I moved report filter to page filter. I had a report filter that had Status = Active and Complete selected. I moved this Status filter to page level, and changed it to only Active. I think what's happening is that the Tile visuals attached to the KPI are *still* pulling from the filter which includes Active and Complete status somehow, even though it no longer currently exists in the new dataset.

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