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KristianHamlin
Frequent Visitor

Dashboard Subscription Email - Not all visuals showing

I have created various reports and from each pinned different visuals to a dashboard.

I have set up dashboard subscription to send out each day, for the time being just to myself

When i recieve the email notification part of the dashboard is not showing and completly greyed out 

KristianHamlin_0-1605268558461.png

What is the issue here and how do i solve it?

1 ACCEPTED SOLUTION
RicoZhou
Community Support
Community Support

Hi @KristianHamlin 

You may pin too much tiles or live report pages on one dashboard.

You may refer to this blog: Dashboards

  • Dashboards with over 25 pinned tiles, or 4 pinned live report pages, may not render fully in subscription e-mails sent to users. Subscriptions to dashboards over these numbers of tiles aren't blocked. However, they're considered unsupported if you encounter issues. Consider modifying them accordingly to fall within a supported range.

You can build more dashboards and subscribe thems to yourselves to aviod pining too much tiles on one dashboard.

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

View solution in original post

1 REPLY 1
RicoZhou
Community Support
Community Support

Hi @KristianHamlin 

You may pin too much tiles or live report pages on one dashboard.

You may refer to this blog: Dashboards

  • Dashboards with over 25 pinned tiles, or 4 pinned live report pages, may not render fully in subscription e-mails sent to users. Subscriptions to dashboards over these numbers of tiles aren't blocked. However, they're considered unsupported if you encounter issues. Consider modifying them accordingly to fall within a supported range.

You can build more dashboards and subscribe thems to yourselves to aviod pining too much tiles on one dashboard.

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

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