We have a daily PowerBI app link that we send to a customer at 4pm PST. It get's sent to us internally from no-reply-powerbi@microsoft.com, and we have an outlook rule setup to forward to the customer, since you can't subscribe external e-mail addresses to reports at the moment.
Anyway, the main issue is that we didn't get the e-mail at the daily scheduled time today for no apparent reason... so neither did the customer. I'm concerned that the same thing will happen again tomorrow and potentially randomly in the future, which is obviously not good, so I was wondering if there were others who experienced this and if there are any known issues on PowerBI's side (whether some sort of event today or just any general unreliability with the feature).
I have checked:
1) "Datasets" to see if the scheduled daily refresh failed -- it did not, and I can see the data has updated at the scheduled time, finishing 20 minutes before the scheduled daily subscription e-mail
2) "Subscribe" to see if the settings are correct for everything -- nothing has changed with the settings and the e-mail worked everday prior
It obviously could be some one-off technical issues. I could check with IT, but I have no idea what I could ask them to investigate, so any assistance would be much appreciated. If it doesn't send tomorrow at 4pm, I'm going to manually send / create a new subscription schedule to hopefully solve the issue, but I'm not sure if it is going to return in the future now, so I want to understand the root cause here.
