Couldn't load the schema for the database model

[rolf1994]

Hi, 

We imported data into our report from a sql database and published it to Power BI Service. We embedded this report to a website. We have not setup a connection between Power BI Service and our database because this is not possible and we use imported data so we thought it wouldn't be a problem. The report is working most of the time, but sometimes all the tiles in the report give the following error: 'Couldn't load the schema for the database model'. It looks like this error is totally random and when looking at the report a few hours later it is working fine again. We are using Power BI Premium EM1.

Does anyone know why this happens?

[v-shex-msft · Accepted solution]

Hi @rolf1994,

I think the issue may related to power bi service itself. Maybe you can submit a support ticket for further support.

Regards,

Xiaoxin Sheng