Couldn't load data for this visual

[Anonymous]

I have embedded a report as a dashboard and am getting the following message when selecting some filters:

Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

If I select off the filter and then select the same filter again, it works fine...

Can someone please explain if there is a back-end issue that causes this or whether it's a bug within Power BI? 

[v-lili6-msft]

hi, @Anonymous

Here are some similar posts for you refer to:

https://community.powerbi.com/t5/Service/Could-Not-Load-the-Data-from-this-Visual/td-p/431773

https://community.powerbi.com/t5/Service/Error-when-filtering-visual-in-Composite-Model/td-p/544793

https://community.powerbi.com/t5/Service/could-not-load-data-for-the-visual/td-p/52903

https://community.powerbi.com/t5/Service/Couldn-t-load-the-data-for-this-visual-Working-in-Desktop-but/td-p/400301/page/2

If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support to get further help.

Best Regards,

Lin

[Anonymous]

This is the case when viewing the report on the power bi web app as well as after embedding it