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Jay8128
New Member

Could not connect Gateway and refresh the data by schedule

It seems the gatewat has completely setup, but I'm still facing the gateway issue and could not refresh the data.

Could you please suggest me how should I fix it ? 😭

 

Jay8128_3-1654576745263.png

 

Error 1

Jay8128_0-1654576532212.png

 

Error 2

Jay8128_1-1654576608377.png

 

Check status

Jay8128_4-1654576883368.png

 

 

1 REPLY 1
v-yangliu-msft
Community Support
Community Support

Hi  @Jay8128 ,

You can try the following:

You can check whether the User set in the data source has your username.

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-data-sources#add-users-to-a-d...

You can perform a gateway test in the Gateway interface - Diagnostics - Start new test to see if the gateway is online.

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot

vyangliumsft_0-1654843895783.png

Here is a link to the relevant content:

https://community.powerbi.com/t5/Service/Why-is-my-On-Premise-Gateway-quot-Not-Configured-Correctly-...

https://community.powerbi.com/t5/Service/Dataset-gateway-not-configured-correctly/m-p/1654420

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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