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Frequent Visitor

Cortana Integration service nor working

I saw other posts with this issues. But I've followed all the correct steps and I can confirm this service worked couple months ago.

It stopped working when I try to access any Power BI dataset from Cortana.

 

Any ideas?

Thanks

-Helen

1 ACCEPTED SOLUTION

Accepted Solutions
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Microsoft
Microsoft

Re: Cortana Integration service nor working

8 REPLIES 8
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Resolver I
Resolver I

Re: Cortana Integration service nor working

Hi Helen,

 

Are you logged into your Microsoft Account / Work Account via Accounts in Windows 10?

 

James

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Frequent Visitor

Re: Cortana Integration service nor working

Yes, I think I did everything right.

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Resolver I
Resolver I

Re: Cortana Integration service nor working

Have you tried killing Cortana by the Task Manager? - BI Reports don't refresh until Cortana restarts. Give that a try.

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Resolver I
Resolver I

Re: Cortana Integration service nor working

Rephrase that - Cortana doesn't read new BI Reports until a logoff, or task kill.

 

Does the report have Q&A in the pages? - Is the dataset set to allow Cortana?

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Frequent Visitor

Re: Cortana Integration service nor working

Rephrase that - Cortana doesn't read new BI Reports until a logoff, or task kill.

- Yes I've tried that. As well as restarting my computer
 
Does the report have Q&A in the pages? - Is the dataset set to allow Cortana?

- I did pin a report to the dashboard. I can use the Q&A but I'm seeing:

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Microsoft
Microsoft

Re: Cortana Integration service nor working

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New Member

Cortana integration avalaible in spanish

Is it avalaible in spanish for Cortana Power BI query?.

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Helper I
Helper I

Re: Cortana Integration service nor working

Hi Guys, 

 

We have been facing similar issues with Power BI Service and Cortana Integration for the last few days.

 

Background 

  • Reports and Cortana Cards that were previously working are no more accessible through Cortana on Desktop or through the Test Page https://app.powerbi.com/cortana/test
  • We have followed all articles recommended here and other blogs but still can get it to work
  • Running Windows 10 with PowerBI Desktop August 2018 Release
  • Reports Published to PowerBI.com
  • All recommendation and settings for Cortana Integration with Power BI have been completed. It was working previously but now has stopped after we deleted all reports with Cortana Cards from powerbi.com and republished them

My Issues needing expert suggestions:

  1. When you upload a Report with Cortana Card to PowerBI.com, how long does it take before Cortana on Desktop can read it
  2. What does cortana use for serching a report i.e. the Report name, The Page Name or the words in Page Desription?  
  3. Why do some reports / visuals appear in Cortana Window and others open in a Browser? 
  4. Once a change is made on PowerBI.com to the Report, how long does cortana take to read and recognize this change e.g. I changed the Page Name and even after 24 hours the search with the page name returns nothing. 
  5. Can Cortana be Integrated with Q&A i.e. if I ask Cortana a Q&A question, can that be passed to Power BI Q&A for dynamic Report / Visuals without a pre existing Cortana Card built? 

I would really appreciate some help as we have been battling this issue for few days now. 

 

Thank you

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