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EiStanley
New Member

Content Pack Refresh failing

For the past three weeks I've received an email saying the O365 Adoption Pack refresh has failed.  Now my data is a month old.  When I check the Schedule Refresh tab in the Dataset I see this: powerbiadoptrefresh.jpgpowerbirrefresh.jpg

Any ideas?

1 ACCEPTED SOLUTION
v-haibl-msft
Employee
Employee

@EiStanley

 

Maybe your OAuth credential failed to renew. The refresh token has probably expired. Could you please try to reenter the credentials to get a new refresh token?

 

Best Regards,
Herbert

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3 REPLIES 3
EiStanley
New Member

Thanks for the hint Herbert.  Here's the documentation: https://support.office.com/en-us/article/Troubleshoot-Office-365-Adoption-content-pack-A73632A1-62C8...

 

Resettting the authorization and running refresh worked.   Thanks!

Vicky_Song
Impactful Individual
Impactful Individual

 
v-haibl-msft
Employee
Employee

@EiStanley

 

Maybe your OAuth credential failed to renew. The refresh token has probably expired. Could you please try to reenter the credentials to get a new refresh token?

 

Best Regards,
Herbert

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