Connection to VSO is failing

[damiang]

I was able to connect to VSO service pack for a few weeks, but now the service has stopped refreshing and I cannot make any connections to it.

Repro Steps

Log into PowerBI

Select get Data

Select Services and select Visual Studio

I enter in my VSO server (company name)

I enter in the project I am trying to connect to

I get to a new page that says connect to Visual Studio Team Services - with authentication method oAuth2

I click sign in - I get the Authorize application screen (I verified that it is the correct account for my company)

Then I get the following error. (not I deleted some info)

I know I have access I can log into the projects in VSO and I was able to connect at some point in the past

Failed to update data source credentials: TF400813: The user 'Windows Live ID\--deleted-@Live.com' is not authorized to access this resource. Account: -deleted- Hide details
Activity ID: 8619ae17-d3cb-459b-86c1-73d90cb07f2d 
Request ID: 8f7c969d-900a-cd1c-017c-3cb2cf7b5eab 
Status code: 400 
Time: Fri May 06 2016 11:26:00 GMT-0700 (Pacific Daylight Time) 
Version: 13.0.1100.517 
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net 
Details: TF400813: The user 'Windows Live ID\00030000D4F0F1F0@Live.com' is not authorized to access this resource. Account: -deleted-

[Vicky_Song]

The error message shows that the live id is deleted. So, please have a double check on it. 

In addition, you can also try re-typing the credential account information via clicking the Edit Credential hyperlink:

On Power BI Dashboard -> Dataset -> Schedule Refresh -> Data source credentials -> Edit credentials:

[damiang]

Thanks - I tried to reenter my creditials that way but it did not work. 

The account I am using a corporate o365 account and i know that it is not deleted as I can log in to other things with it. Any other thoughts?