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Sowmiya
Helper III
Helper III

Connecting Five9 API with Power BI

1 ACCEPTED SOLUTION
v-shex-msft
Community Support
Community Support

Hi @Sowmiya,

 

You can refer to following links about use power query to get data from REST api and web service:

 

Get Data from Twitter API with Power Query

Sample:

let
 //Url header which used in other request
 APIHeaderURl="https://app-scl.five9.com:443/",
 //Login to get Authorization Key
 username="abc@xxx.com",
 password="******",
 body="{""passwordCredentials"":{""username"":"&username&",""password"":"&password&"},""policy"":""ForceIn""}",
 AuthKey =Web.Contents("https://app.five9.com/appsvcs/rs/svc/auth/login",
     [
         Headers = [#"Content-Type"="application/json"],
         Content = Text.ToBinary(body) 
     ]
 ),
 
 //Use Sample
 agentID=123456,
 RequestPath="appsvcs/rs/svc/agents/"&agentID&"/callbacks",
 Result = Web.Contents(APIHeaderURl&RequestPath,
     [
         Headers = [#"Authorization"=AuthKey,
                    #"Content-Type"="application/json"])
     ]
 )
 in
  Result

 

Working with web services in Power Query/Excel and Power BI

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

3 REPLIES 3
v-shex-msft
Community Support
Community Support

Hi @Sowmiya,

 

You can refer to following links about use power query to get data from REST api and web service:

 

Get Data from Twitter API with Power Query

Sample:

let
 //Url header which used in other request
 APIHeaderURl="https://app-scl.five9.com:443/",
 //Login to get Authorization Key
 username="abc@xxx.com",
 password="******",
 body="{""passwordCredentials"":{""username"":"&username&",""password"":"&password&"},""policy"":""ForceIn""}",
 AuthKey =Web.Contents("https://app.five9.com/appsvcs/rs/svc/auth/login",
     [
         Headers = [#"Content-Type"="application/json"],
         Content = Text.ToBinary(body) 
     ]
 ),
 
 //Use Sample
 agentID=123456,
 RequestPath="appsvcs/rs/svc/agents/"&agentID&"/callbacks",
 Result = Web.Contents(APIHeaderURl&RequestPath,
     [
         Headers = [#"Authorization"=AuthKey,
                    #"Content-Type"="application/json"])
     ]
 )
 in
  Result

 

Working with web services in Power Query/Excel and Power BI

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

View solution in original post

Does this work even though the second link provided (to the Config Web Service API) is a SOAP API and not a REST API?  If not, is there any way to send the requests in a SOAP envelope?

Good afternoon, Can someone help me, use the query that they put in to connect me to five9 but send me the following message:

 

Expression.Error: No se puede aplicar el operador & a los tipos Text y Number.
Detalles:
Operator=&
Left=appsvcs/rs/svc/agents/
Right=123456

 

I am lost 

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