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dollerup75 Frequent Visitor
Frequent Visitor

Connect between Power BI service and Microsoft Dynamic CRM online

Hello

In CRM Online there is the option to create Power BI Dashboards. I have enabled the 'Allow Power BI visualization embedding' option in CRM's system settings. However when I want to create a new Power BI Dashboard in CRM I get an error message saying

 

No dashboard exists. You must have at least one dashboard avalible in your Power BI account to add it.

 

2017-06-16_09h53_08.png

 

In Power BI I have 4 workspaces each with one dashboard.

 

Any suggestions to what I'm doing wrong here? Thank you.

  

1 REPLY 1
Moderator v-qiuyu-msft
Moderator

Re: Connect between Power BI service and Microsoft Dynamic CRM online

Hi @dollerup75,

 

Do Dynamics CRM online and Power BI has the seem account? As I tested, to add a Power BI dashboard in Dynamics CRM, it prompt the dashboards available in Power BI use the same account as Dynamics CRM online.

 

When you mentioned you had 4 workspace each with one dashboard, were those dashboard created by yourself or shared by others?

 

Please try to create a new dashboard in Power BI use the same account as Dynamics CRM online, then see if this new dashboard available when you add Power BI dashboard in CRM.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
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