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Mar1604
Regular Visitor

Conditional Formatting on Service suddenly disappeared

In the Desktop version the Conditional formatting on the background of the graphs are still visible, however this is not shown in the Power BI services anylonger. We have prove it worked, but now it has dissappeared. Does anybody knows what happened?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: Conditional Formatting on Service suddenly disappeared

Hi @Mar1604 ,

Though the engineers didn't update ETA, I find that it is working now. Please try again to check it.

1.PNG

Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

8 REPLIES 8
Super User IV
Super User IV

Re: Conditional Formatting on Service suddenly disappeared

Could be Temporary Service Insanity Syndrome. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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Mar1604
Regular Visitor

Re: Conditional Formatting on Service suddenly disappeared

Hi Greg,

 

thanks for you quick respons. I have a Pro license, however I need to find an admin within my organisation before I can ask this question (OMG how difficult could big companies make it ).

So I will get lost in my Organisation I guess before finding the answer....

Community Support
Community Support

Re: Conditional Formatting on Service suddenly disappeared

Hi @Mar1604 ,

I produced the issue. And it will be submitted internally. If there is any new message, I will post here.

Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Mar1604
Regular Visitor

Re: Conditional Formatting on Service suddenly disappeared

Woww, that's highly appreciated. In my company they are still trying to find someone responsible (unbelievable in such a big company). I will patiently be waiting on a reply

Community Support
Community Support

Re: Conditional Formatting on Service suddenly disappeared

Hi @Mar1604 ,

It have been submitted internally. Usually, we need to wait for a few days to get response from the team.

 

Here is the ICM number: #181116855. If other engineers find the answer, please attach your thread link into it to get the issue fixed quickly.

Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Mar1604
Regular Visitor

Re: Conditional Formatting on Service suddenly disappeared

Hi v-xuding-msft 

 

I now have been granted access myself to the support pages and I could create a support ticket myself, but I will wait a few days on the response from the team. I don't like to create 2 tickets for the same issue.

Community Support
Community Support

Re: Conditional Formatting on Service suddenly disappeared

Hi @Mar1604 ,

Though the engineers didn't update ETA, I find that it is working now. Please try again to check it.

1.PNG

Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Mar1604
Regular Visitor

Re: Conditional Formatting on Service suddenly disappeared

Fantastic @v-xuding-msft , I'm very happy that indeed it's working fine again. Thanks a lot for your work and your kindness to address this problem. I will accept the solution.

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